Could be better - Teller/Customer Service Representative/Teller Bank OZK Employee Review

1.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

2 weeks paid vacation and sick time

Cons

Little to no proper communication among departments, tellers and CSRs are given a much bigger work load than other departments, back office departments are not always helpful with tellers, high turnover which causes short staffing often, lack of communication, training is sub par and includes information not needed and needed information not included, little to no opportunities for advancement, little to no opportunities for raises, pay is not equal to work load and what you're required to know and learn, management is not always consistent, management shows favoritism to customers and doesn't always follow policies, corporate does not support tellers experiencing customer abuse

Explore other reviews about Bank OZK

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, decent people

Cons

There are many departments with poor, toxic leadership and abusing their authority

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Broad organizational stability, aestheticly pleasing office

Cons

HR Leadership, Unrealistic expectations, Work/Life balance, Technical ineptitude of colleagues, lack of growth/educational opportunity.

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