BANK IS GOING DOWNHILL - Senior Client Service Specialist Bank OZK Employee Review

There is no room for advancement because they higher externally before even considering internal employees. Example, they hired someone with no experience in banking and was previously a manager for an airline instead of giving internal employees with tons of banking history the chance to even apply for the position that would help them advance. They don't value their employees. They will use you and toss you to the side when they are finished with you. From the end of 2020 to now (currently April 2021), so many good employees have left because they weren't appreciated and upper management feels they can treat you any kind of way and underpay you. The pay is lower than other banks. You may have noticed there were a lot of openings throughout the bank like in GA and TX--those are the main reasons why. Leadership, or lack thereof, is poor. Most of the branches have been understaffed for awhile and instead of being the support and stepping in where they should, they simply add it to your tasks and get upset when you're unable to tend to another branch when your own branch is in need because you're understaffed too. & Again, you're already underpaid. They also expect you to bring certain types of accounts, which is fine, BUT they only advertise the accounts that they claim they don't want--and the accounts that they want don't offer much in comparison to bigger banks with more locations and ATMs, which makes it even harder to bring business. The processes here also take too long, whether it's to get approval on a loan or open a business account, which isn't beneficial for the customer. The list could go on.