Good first IT experience, but no growth opportunity - IT Support Associate Bank OZK Employee Review

3.0
Mar 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great first Helpdesk experience Amazing manager Solid Team Combined PTO is about 20(ish) days front-loaded at the start of the year Bank Holidays Assistance in paying for study materials for certifications like CompTIA

Cons

Pay is well below the state average Usually understaffed, leading to being overworked If you are based anywhere other than HQ in Little Rock, the opportunity to move into a more advanced technology role is slim to none. I was offered a better role and had to deny it because I wasn't willing to move to Little Rock to be in HQ 3 days a week. They killed the WFH policy. When I started, it was 1 day in office. A year later, it was increased to 2 days in office, and now it's 4 days in office. The reason not being performance, but for the "culture" (lol). But there are still fully virtual employees all around the country and those even in AR who get to keep their privileges. The chief of our department told us "If you don't like the policy, find a new one to follow," so that's exactly what I did. 1-2 days in office made the abysmal pay worth it, but it no longer is.

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Bank OZK Response
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Explore other reviews about Bank OZK

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, decent people

Cons

There are many departments with poor, toxic leadership and abusing their authority

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Broad organizational stability, aestheticly pleasing office

Cons

HR Leadership, Unrealistic expectations, Work/Life balance, Technical ineptitude of colleagues, lack of growth/educational opportunity.

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