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      Bank OZK

      Engaged Employer

      Bank OZK reviews

      Stress - Customer Service Representative Bank OZK Employee Review

      3.0
      Aug 6, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and vacation is nice

      Cons

      Call flow with loans can be overwhelming, with questions and concerns. The system needs updating. I should not have to take payments over the phone the old-fashioned way. The Zelle and login issues were annoying to assist with.

      avatar
      Bank OZK Response
      9mo
      Thank you for taking the time to share your thoughts with us. We appreciate the feedback.

      Explore other reviews about Bank OZK

      5.0
      May 18, 2026
      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, decent pay, decent people

      Cons

      There are many departments with poor, toxic leadership and abusing their authority

      1.0
      Jun 13, 2026
      Compensation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Broad organizational stability, aestheticly pleasing office

      Cons

      HR Leadership, Unrealistic expectations, Work/Life balance, Technical ineptitude of colleagues, lack of growth/educational opportunity.

      1
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