2.0
Sep 16, 2013
Anonymous employee
Current employee
Sydney
Recommend
CEO approval
Business Outlook
Pros
In theory the "story" being sold is ok but the execution is horrible. Focus on customer service is a good move. Alignment to CBA makes pricing more competitive as can leverage off the balance sheet.
Cons
Middle management dismissive of employee concerns. Many middle managers are not capable of doing their jobs. Multiple restructures and redundancies mean remaining staff expected to keep doing more with less despite stretched targets. Bonuses are still largely discretionary so you must brown nose to get anything or to get promoted.