Standards have rapidly declined - Customer Service Manager Bankwest Employee Review

2.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Equal opportunities employer and supporter of LGBTQ+ Opportunities to volunteer Opportunities to develop.

Cons

Allegations of bullying are not adequately investigated by middle/senior management, derogatory comments about staff are not taken seriously. Colleagues are actively encouraged not to speak up about concerns in the workplace. Disregard for colleagues mental health and well-being. Short staffed in most areas. Insufficient training for new staff.

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Bankwest Response
5y
We’re sorry to hear you had this poor experience. The safety and well-being of our people is one of our top priorities and we are committed to fostering an inclusive culture. At Bankwest we’re guided by our values in all that we do, and we take matters like yours very seriously. Your feedback is important to us and we’ve shared it with the Human Resources team. In order for us to take action we encourage you to contact our HR Direct Team on 1800 989 696 or our anonymous hotline on 1800 SpeakUP (1800 773 258) if you’d like to provide any further feedback.

Explore other reviews about Bankwest

4.0
Feb 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Great culture, Flexibility, Nice building, Talented people, strong processes and always evolving tech stack.

Cons

Sometime work can be monotonous, if you are stuck in a team for long time. Finding opportunities to move across teams, you have to fend for yourselves, people leaders too busy or aloof to help.

1
4.0
Jan 28, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What you put in is what you get out, smaller nimble bank - more opportunity for growth within company

Cons

Regional bank so limiting for opportunities outside of the company - not an easy transition

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