Does Bankwest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bankwest employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Bankwest. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Bankwest?

74% of Bankwest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bankwest 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Bankwest?

Customer Service Representative (17) , Manager (13) , Sales Consultant (9) , Business Analyst (8) , Relationship Manager (8) , Senior Manager (8) , Home Lending Specialist (6) , Product Manager (6) , Senior IT Specialist (6) , Senior Software Engineer (6) , Software Engineer (6) , Associate Software Engineer (5) , Branch Manager (5) , Consultant (5) , Customer Service (5)

What are the pros of working at Bankwest according to real employee reviews?

"Mostly great people and a focus on CX and agile" ((in 36 reviews)); "Great work life balance" ((in 21 reviews)); "Good work/life stuff, community giving, lots of diversity initiatives and friendly colleagues" ((in 10 reviews)); "Flexible working" ((in 10 reviews)); "Flexibility, Growth Opportunities, Persona Development, Community Involvement" ((in 9 reviews))

What are the cons of working at Bankwest according to real employee reviews?

"bad management" ((in 15 reviews)); "Some managers don't encourage remote working." ((in 9 reviews)); "Average Salary is a less than most banks." ((in 8 reviews)); "Workplace bullying is rife at Bankwest." ((in 5 reviews)); "Sometimes lack of direction by senior management and lack of communication on why certain things are done makes it a bit difficult." ((in 4 reviews))

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Bankwest

Part of Commonwealth Bank of Australia

Bankwest reviews

Inappropriately skilled management - Customer Service Bankwest Employee Review

2.0

May 11, 2015

Customer service

Recommend

CEO approval

Business Outlook

Pros

Giving great customer service and leaving the customer delighted is incredibly rewarding. The job I absolutely love. My team I work with are great.

Cons

Top heavy management structure implemented by new manager from the UK. At present they are still are still creating a cultural shift away from trust and belief in colleagues to the standard UK (I worked as a Team Leader in UK) authoritarian mentality so very common to the UK Banking & Finance industry. Employee rights seen as an optional nicety. Having to employ actual people viewed as a necessary evil. Everyday I go to work there is always someone nee thats missing (never know what happened to the colleague). Their annual staff turnover runs around 40%.

Bankwest Response

11y

Thank you for your feedback. At Bankwest, we are striving to deliver what matters to our customers and our colleagues are at the very heart of this. We appreciate your insights, which we will pass on to the Contact Centre team. If you have any other feedback that you would like to share, we also encourage you to speak to HRDirect on 1800 989 696.

Explore other reviews about Bankwest

4.0

Feb 13, 2022

Senior it specialist

Recommend

CEO approval

Business Outlook

Pros

Great culture, Flexibility, Nice building, Talented people, strong processes and always evolving tech stack.

Cons

Sometime work can be monotonous, if you are stuck in a team for long time. Finding opportunities to move across teams, you have to fend for yourselves, people leaders too busy or aloof to help.

4.0

Jan 28, 2019

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

What you put in is what you get out, smaller nimble bank - more opportunity for growth within company

Cons

Regional bank so limiting for opportunities outside of the company - not an easy transition

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