Pros
Through using my strong personal brand (previously managed a tanning salon and Jenny Craig franchise) I was able to achieve a meteoric type ascent right up into the core of the main bosses who run the phone room at Bankwest. I can't stress enough how a strong network of friends can really accelerate your career. The day to day stuff you can kinda pick up along the way and by listening and observing your peers as they ease into getting an understanding of the hows and what's of the role. I sincerely thank my friends for the wonderful opportunities they provided, I can only hope to be a big boss one day and repay the favour, thank you.
Cons
This segment of business is frankly embarrassing to be part of, every time a metric blows out we simply rejig it's elements and roll that dream out as a success to celebrate. Im ashamed and frankly amazed at the tolerance the organisation has for essentially a shell game. I wish I lacked scruples and could stay and keep a feeling of worth like everyone else, sadly I lack the Machiavellian/Dissonance levels required.