Everything else.
13.5 hour shifts, NO lunch (NO, I'm not kidding). If there are patients in the lobby you are expected to NOT take a break. You cannot leave for lunch or for ANY reason- including to get new eyeglasses or if you need a tampon. Again, no, I'm not kidding.
You are expected to see the maximum number of patients, defer charting and then chart from home FOR FREE.
Holiday pay is a sad 1.25x base.
NO overtime if you work over 40 hours a week (which is amazing that it is even legal)
"Customer Obsessed" translates to terrible care and entitled patients.
Awful culture of (rightfully) disgruntled employees.
Senior management sends out some of the most condescending emails I've ever seen.
You are expected to NEVER call out. Providers come to work actively vomiting, febrile etc.