If you aim for mediocre... - Anonymous employee Banner Health Employee Review

1.0
Nov 20, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Locations in the valley which are close to home. Benefits are comparable to other organizations. In general, coworkers are collegial.

Cons

I would reiterate what was said previously- management sucks. The system is based on cronyism, with promotion from within. There are way too many people who simply fill a job title and are either not qualified or lack serious vision, lack the intelligence and experience, and seem to be collecting a paycheck. Nobody can be removed from a management position barring an act of God. The mission statement is highly misleading, since roadblocks to providing excellent patient care are constantly put up by anyone at a management level. Too much passing the buck - nobody really makes a decision, it simply gets passed on to the next person, or corporate, or whomever. Corporate office makes decisions that affect patient care without really understanding what is going on in the facility. When you look at the "health system", why is it that there are not more health professionals (doctors and nurses) in management positions? It is all business people. That seems a strange way to run a medical business.

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5.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

education and schedule and work life balance is a focus of the company

Cons

understaffed and census numbers are not good

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Banner Health Response
7mo
Welcome to the Banner Health Team!! Thank you for your review. I will be sure to share your feedback with the leadership team.
5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong Provider Relationships * Direct interaction with provider groups, health systems, FQHCs, specialists, hospitals, and community providers. * Opportunity to become a trusted resource and problem solver. * High visibility with external stakeholders. 2. Broad Organizational Exposure * Works closely with Claims, Contracting, Credentialing, Configuration, Network Management, Quality, Compliance, Finance, and Operations. * Provides a strong understanding of how the entire health plan functions. 3. AHCCCS & Medicare Expertise * Deep exposure to Medicaid (AHCCCS) and Medicare Advantage operations. * Builds expertise in provider reimbursement, claims, credentialing, and regulatory requirements. 4. Strategic Project Opportunities * Provider Relations often identifies operational gaps before other departments. * Opportunities to lead initiatives such as onboarding improvements, provider communications, educational programs, and operational remediation efforts. 5. Community Impact * Ability to directly improve provider experience and member access to care. * Strong connection to community-based healthcare delivery. 6. Leadership Development * Excellent foundation for advancement into: * Government Programs * Provider Operations * Network Management * Strategic Initiatives * Compliance * Population Health * Executive Leadership

Cons

Like many large healthcare organizations, decision-making can sometimes take longer due to the number of stakeholders involved. Cross-functional projects often require coordination across multiple departments, which can impact timelines but also helps ensure compliance and thoughtful implementation.

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Banner Health Response
1w
Thank you for your 8 years of service at Banner Health. We appreciate your feedback. So glad to hear your great experience!
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