The CIO and her leadership with two exceptions are not collaborative leaders, and care more about building their own empires instead of doing what is right for the patients of Banner Health. The CIO allowed a leader to ignore ethics, throw business to personal friends and former employees on a product that wouldn't work, and wasn't capable of delivering on the outcomes required. It took a few years before the backlash was enough that the CIO had no choice but to step in and do something. It seems like She had a vendetta again. The CIO prides herself on creating a great place for IT, yet stops anyone who is trying to move the ball forward and progress IT modernization. She has her own communications department that is focused on making Her look good because she's an ineffective leader.