Great Benefits, But Poor Leadership and Broken System - Employee Relations Advisor Banner Health Employee Review

2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

While Banner offers strong benefits on paper, the reality behind the scenes is disappointing. Accessing care as an employee was shockingly difficult—I called in December 2024 for a wellness exam and to establish a primary care provider and was scheduled for an appointment in July 2025, only to receive a letter recently pushing it out to April 2026. No call, no explanation. If you're expecting timely care, prepare to be let down.

Cons

MANAGEMENT is the biggest con for Banner all the way to the top. During my short at Banner, I was told it could take up to a year to feel comfortable in my role. I accepted that and was eager to learn, but asking questions was clearly discouraged. I was told by my leader to stop asking and "look everything up in the system." As someone who has led successful teams before, this was disheartening. Questions foster growth. Shutting them down reflects poor leadership. What I saw was a culture where leadership prioritized their own success over their team’s development. There was little to no desire to mentor, support, or empower.

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Banner Health Response
1y
Thank you for providing a review. We appreciate your feedback and take it very seriously. We will share this feedback with the appropriate leadership team. Please email us at employment@bannerhealth.com to discuss your concerns.

Explore other reviews about Banner Health

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly atmosphere and clear expectations.

Cons

Long hours, few breaks and exhausting.

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Banner Health Response
2mo
Thank you for taking the time to leave a review regarding your time at Banner Health.
1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

This review isn't about the pros of working for Banner Medical Group.

Cons

The last couple of years with BMG, many current and former leaders have encountered ongoing challenges related to the senior leadership team's (Ops Directors and above) behavior and accountability. Expectations and disciplinary actions are not applied consistently, and when disciplinary actions are applied, it is retaliatory for speaking up about these inconsistencies. This has created a culture of distrust and fear between the clinic leadership teams and Ops Directors/Senior Ops Directors. It also goes against Banner's "If you see something, say something" campaign. The HR team has also contributed to the growing fear and distrust by not following their own guidelines, and by the ERC's showing their bias against leaders through their tone of voice when talking with you, baseless accusations against leadership, and approving corrective actions that are vague and missing specific details of the incident that someone is being written up for. It also raises concerns amongst clinic leaders when multiple leaders bring forward the same concerns and issues about Ops Directors over a lengthy period of time and we're told, "we couldn't corroborate your concerns." And when multiple leaders provide ample evidence (Chronological Management Records, Teams chats, email chains, etc.) to disprove these false accusations and you're still placed into corrective action, the word corruption starts to become applicable.

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Banner Health Response
1w
At Banner Health, we take all feedback very seriously. We would like to know more about what’s behind your review. Please email us at employment @bannerhealth.com. I would like to have someone on the HR team follow up with you.
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