Account Manager - Account Manager Barrett Business Services Employee Review

Great pay, people, environment, and benefits.

Decentralized culture and lack of standard operating procedures

Great team environment with supportive coworkers who are always willing to help and collaborate. Working with a variety of clients provides valuable networking opportunities and exposure to different industries, making it a great place to build professional relationships and expand your experience.

Leadership has declined significantly compared to previous management. A major concern is the lack of trust shown toward employees, which has led to an environment where people feel micromanaged rather than empowered to do their jobs effectively. Previous leadership encouraged open communication, listened to employee feedback, and fostered a culture of mutual respect and accountability. In contrast, employee concerns and suggestions are often not acknowledged or acted upon, leaving many feeling unheard and undervalued. There is a noticeable lack of meaningful listening and engagement from management, which has contributed to low morale and a growing disconnect between leadership and staff. The overall work environment has become increasingly negative, with a culture that does not consistently promote trust, collaboration, or professional growth. Additionally, there have been instances of inappropriate jokes and comments that create discomfort among employees, further contributing to a workplace culture that can feel unprofessional, unwelcoming, and unsupportive.