Pros
As other reviewers have mentioned this is a family company. With that seems to come a great sense of fidelity. Turnover rates are fairly low, and every manager was promoted from within. Frequently someone will be hired for a certain job but then be allowed to follow their passion into another department. I work a 40 hour work week except in rare cases. Holidays are pretty standard and becoming more generous, as is PTO. In the past two years I've been here, my salary has increased by 40%: Not many companies will salary chase employees in this way. 401k matching available. Health insurance is a cafeteria plan (you pick the plan) subsidized based on age and family size, in my case it worked out to about 50% subsidy.
Cons
Being a fairly small company (running on the profits of selling used clothing) BaseCamp Franchising can't really compete with the benefits offered by companies like Vivint and Adobe. Even if you pay for the most expensive health insurance option and leave the hospital a day early, a standard birth still costs a few thousand dollars. I see this more as the crummy insurance market than as any fault of BaseCamp. Founding family has a resale/retail background so occasionally they interact with employees in ways that seem unusual if you are used to a corporate environment.