Seemed good but definitely had issues - Digital Media Associate Basis Technologies Employee Review

3.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The people were so nice and really made the job. Everyone was kind and got along very very well. The tasks of the job are incredibly easy. There was a ton of flexibility, especially being fully WFH. They offer unlimited PTO which is a huge perk as well.

Cons

The company has no process for reviews and performance meetings. This made it incredibly hard to tell how you are doing, how you can improve, and how to grow within the company. They also would say you were getting a promotion or raise and never follow through. I was told I would be receiving a raise after picking up the workload of a higher position but I worked for the same amount for 8 months with no raise or promotion. This position pays horribly. After experiencing things of this nature and other scenarios I began to feel that kindness was very superficial at this company. While everyone seemed very nice, after completely random company-wide lay-offs, not a single coworker reached out. My superiors who I would have previously said cared for my growth and did not say anything to me again. They also went about company restructuring in a very poor way. No one under the top executive board knew about the decision and no explanations were given as to why certain people were let go. This included executives who had put in 10 years with the company and were let go with no further contact or reasoning. They gave you 20 min to save your work and then shut down your employment.

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Basis Technologies Response
2y
Thank you for sharing your candid feedback about your experience with us. I truly value your perspective and insights. It's encouraging to hear that you found the people you worked with to be kind and enjoyed a supportive team atmosphere. I also appreciate your recognition of the flexibility and unlimited PTO. I’m surprised to hear about your concern with the lack of a structured review process as Basis has formal performance reviews and conversations biannually. Your feedback highlights areas where we need to improve our communication and I apologize for any frustration this may have caused. Regarding our revenue department restructure earlier this year, we acknowledge that a big change like that can be painful and challenging, and leadership tried to make decisions that were respectful to everyone and their contributions to Basis. I’m sorry if it felt anything less to you. Your experiences are important to us, and we are committed to assessing the areas you've highlighted. Thank you again for your feedback. (April Weeks, EVP Media Services & Operations)

Explore other reviews about Basis Technologies

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s an excellent work life balance. We receive perks such as reimbursement for fitness, education, and other expenses. Employees also have a 3 week paid sabbatical once every 4 years of employment.

Cons

Not all departments or groups receive the same recognition. Ad Operations often feels forgotten in the totem pole.

3.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great friendly company culture. People doing their best to take care of each other.

Cons

Unless it is not longer safe. Right now the company is still figuring out their product route.

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