Pros
-Loved the people I worked with -Liked the fact that they had events for workers in the call center -Decent Pay and Benefits
Cons
Immense pressure to set leads and appointments, regardless of whether the person who had filled out the card was in a state to actually have the work done or not or what time of year it was - such as if it was during Christmas or the holidays. Then fact that we were calling people multiply times despite the fact that they had already indicated they were not interested at the time or if it was determined that we could not do the work they wanted, made for some pretty nasty phone calls, which, if you received a bunch of them in one day, had a habit of rubbing off on you. The company tended to play favorites by giving brand new cards to top performers and giving the ones that had already been called multiply times to callers who were struggling or new workers, the result being that it could be immensely difficult for someone who wasn't getting a lot leads to perform well if all they had to work with cards that had been filled out last year or more. Also, some of the of the practices we did were, in my opinion, inherently dishonest. For example, we did what was called rehash, were we would call people who had a representative come out to the house to give them an estimate. We would call these people in the guise of checking up on their experience when in actuality, it was all a gimmick to have another rep come out - who we told the customer was a senior rep and that he only did this once and a while to see if he could make the project "more cost effective" - just to get them to buy. We were told to make it sound all exciting and a rare event when in reality it was standard operating procedure. I was told, outright, "you have to straight up lie to these people"!
