Dishonest - to employees and customers alike (Lewisberry, PA franchise - Project Coordinator) - Project Coordinator Bath Fitter Employee Review

1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

-Most of the people are kind -Hours (8-4:30) are nice -Supervisor while young, seems to genuinely care about the employees and seems to do his best to duct tape a sinking ship Unfortunately that's really all I can say (currently seeking other employment)

Cons

-Corporate is run like a day care (with good reason - the type of workers you attract with the things below aren't good workers and tend to be uneducated and trashy) -Pay is absolute trash, starting wage at the Amazon warehouse next door is $3 an hour higher than what BF pays with a year of experience and after a $1 raise your first year, you're capped at 3% REGARDLESS of how much extra work you do (or don't do) or how well you do your job [no incentive to work hard] -Pay also varies GREATLY depending on what department you find yourself in, I.E. Admins start at $14 when PCs start at $12 and do just as much work (I've done both jobs) -Management tries to run everything from behind closed doors (heart-to-heart department meetings are held monthly [or more often] in an effort to keep the ENTIRE DEPARTMENT from walking out) -The owners literally couldn't care less about the department, and their attitude towards customer care is noted more and more as during "Employees First" month they remove any and all overtime from now on after we went above and beyond our production goal -Company is run on fear; HR is a joke, you're not allowed to discuss pay in the workplace (which is illegal), they can fire anyone at anytime for any or no reason, and the department is moving more towards a call center everyday -The new department director who seems to be slowly taking over is a downright jerk. One second he seems to defend us as workers and the next he acts as if we are all wasted space and easily replaceable -Evidently a basic understanding of the English language isn't a requirement to be a Lead PC, the newly promoted one uses "Welkie" and "Pronunciated" in email and verbal correspondence with coworkers and customers -No training is given to new hires, I had less than one week of "shadow training" (consisting of sitting with an employee who did nothing but badmouth the job and company) before being given several of the most difficult offices and left to it -Asking questions is a great way to get your head bitten off, you'll have better luck getting an audience with the department supervisor than the leads

Explore other reviews about Bath Fitter

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement and career development family culture good benefits

Cons

None come to mind, great place to work

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Bath Fitter Response
2w
Thank you for taking the time to share your experience! We're thrilled to hear you've found opportunities for career growth and that our family-oriented culture has made a positive impact. It's wonderful to know our benefits and commitment to supporting our employees have contributed to your experience. Thank you for being part of the Bath Fitter team, we're grateful to have you with us!
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

At the local branch great people. However no direction nor support whatsoever for the role that I had.

Cons

This company is lost in time. Stay away from them!!! They are not worthy of your time. The so called leaders and sales managers are a joke… people who just love to hear themselves talk and not qualify for the job they have. You will have no support, no training, no job clearly and how you need to perform. The sales manager is a very unpredictable person. He works with people who he likes. No sales history but just words that he knows how to sales. Honestly, this company is so far from being a good company that they don’t even realize how much the people who are selling their products dislike them not because they’re not good sales people it’s because the company doesn’t have a good product nor a firm knowledge of what it takes to be in the commercial market. All I heard was Talking but no actual action. Stay away for this company.

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Bath Fitter Response
1w
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. We'd genuinely appreciate the opportunity to learn more and better understand what happened. If you're open to it, please reach out, we'd welcome the chance to talk with you. Your feedback helps us improve.
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