Failure by design. - Design Consultant Bath Fitter Employee Review

1.0
Jan 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing whatsoever, I advise you to run.

Cons

Highly unqualified leads presented as "warm leads", customer is forced into making an appointment for any basic information. Unless you're selling in sub-prime locales, where they make the bulk of their $$$ by praying on the uneducated. Can be put in compromising situations, homes where people just had COVID-19 or relatives who lived there. Home's where (prospective customers) people are openly using illicit drugs and have weapons visible upon entry. They have a huge ad spend, which in their mind equates to guaranteed results. Which is nonsensical if the rest of your pyramid scheme is filled with inexperienced employees, or those lacking the understanding of what it takes to fulfill said role. Leads in sum are garbage, they funnel previous customers and other guaranteed buyers to their longstanding favorites. It's a boys club like most sales organizations, this one however (Bath Saver) is one big imposter. The customer becomes a number as they are unable to fulfill their intentionally created "back log" or " waiting list" as they like to pitch it. Snipe the competition with ad-spend, take everyone out of the market, and then service the customer last. It's a terrible business model, where they champion selling "postponement" which seems flat out insane and illogical. I mean, to any pro, that alone should tell you everything you need to know. Customer service is nil, everything gets deferred to salesperson. Even a call directed to the warranty department, will then get forwarded BY the warranty department asking you to address the issue. Oh and the kicker here, its a Canadian brand with a Canadian website. And then re-badged and represented as an American company to consumers in the USA. Almost every single customer from every creed has questioned why my offerings don't align with our website? Oh sorry, that's the "Canadian Market". Even though they used the site to schedule an appointment lol. Talk about bad business, from start to finish. Oh and pay/benefits, no mileage reimbursement, no company vehicle, no base salary, no expense card. How about having 20% of your total earnings (which will be minimal at best) being held back until install. And then being at the mercy of an understaffed department, with a back-log of work that gets completed via favoritism. It's plain awful, and totally by design. There's no money here, don't waste a moment of your time with these amateurs'.

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Bath Fitter Response
5y
Thank you for your feedback regarding your work experience at Bath Fitter.

Explore other reviews about Bath Fitter

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement and career development family culture good benefits

Cons

None come to mind, great place to work

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Bath Fitter Response
2w
Thank you for taking the time to share your experience! We're thrilled to hear you've found opportunities for career growth and that our family-oriented culture has made a positive impact. It's wonderful to know our benefits and commitment to supporting our employees have contributed to your experience. Thank you for being part of the Bath Fitter team, we're grateful to have you with us!
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

At the local branch great people. However no direction nor support whatsoever for the role that I had.

Cons

This company is lost in time. Stay away from them!!! They are not worthy of your time. The so called leaders and sales managers are a joke… people who just love to hear themselves talk and not qualify for the job they have. You will have no support, no training, no job clearly and how you need to perform. The sales manager is a very unpredictable person. He works with people who he likes. No sales history but just words that he knows how to sales. Honestly, this company is so far from being a good company that they don’t even realize how much the people who are selling their products dislike them not because they’re not good sales people it’s because the company doesn’t have a good product nor a firm knowledge of what it takes to be in the commercial market. All I heard was Talking but no actual action. Stay away for this company.

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Bath Fitter Response
1w
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't meet your expectations. We'd genuinely appreciate the opportunity to learn more and better understand what happened. If you're open to it, please reach out, we'd welcome the chance to talk with you. Your feedback helps us improve.
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