Flexible schedule but challenging sales environment - Assistant Retail Store Manager Bath & Body Works Employee Review

3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Free product. Fun environment typically.

Cons

Lots of elderly customers. Conversion takes a hit by a mom and 5 kids walking in - goal is to sell to 3 of them. SM doesn't care about bonuses. Labor over 2% on the month takes away your bonus even though you're over on sales. Product sales have been less enticing for shoppers. Typically the customer sale is better than employer price.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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