Pros
Great pay on every level. Leaders are appreciated with bonuses, associates with more hours than ever before! When I started with the company, part time leaders worked between 15-20 hours a week and sometimes associates weren't even scheduled due to lack of hours. Now, depending on much you put in and try, you can get up to 30 hours a week constantly! I think that's awesome and a huge change in just the past year.
Cons
I understand spah and the reason for it but it's still hard to always keep positive when leaders have to "lead the way" in sales and do everything else. SM are responsible for a lot but not given hours off the floor to handle the schedule, updated onboarding procedures, ONLINE HIRING, interviews. All of these activities take time. Not five minutes but collectively, hours. There are no more store specific slt meetings, if you need to have one to get your team aligned, you have to carve it out of the hours they don't actually give you. Plans are bigger, with less hours given year after year.