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      Bath & Body Works

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      Bath & Body Works reviews

      Good company if you have a good supervisor - Store Manager Bath & Body Works Employee Review

      2.0
      Sep 5, 2011
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great health benefits Good paid time off Great coaching and customer service "playbook" Exciting products Gratis Very good co-workers Very organized

      Cons

      Very little career advancement unless you are favored. Certain management can make your life difficult. Your supervisor can micromanage you to the point of wanting to walk out. Store Managers don't get to run their own stores, every action had to be approved to the point of absurdity. Upper management, DMs specifically, uneducated and not tested in the field. They throw a lot of tasks on your plate then say that customer service is number one priority. When you handle customer service first they question why tasks aren't complete. Hypocritical. Huge lack of leadership in this organization.

      Explore other reviews about Bath & Body Works

      5.0
      Jun 3, 2026
      Store operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

      Cons

      A lot of meetings. But being remote, it was nice to see faces throughout the day!

      5.0
      Jul 7, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

      Cons

      Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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