Better to be a Customer, Not a good place to work. - Sales Associate Bath & Body Works Employee Review

2.0
Oct 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Employee Discount, Fantastic Products.

Cons

Too many communication problems. Oncall shifts are awful, you wait around all day on the off chance that you might be needed. Lots of last minute floor changes which made me have to stay well past midnight on school nights.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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