Customers are amazing - Anonymous employee Bath & Body Works Employee Review

4.0
Dec 10, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a place where people are very connected to the product and the service, then this is the place for you! It is a place where you can feel proud that you work knowing the company lives up to its reputation of fulfilling customer expectations.

Cons

It truly is a retail environment. If you don't like being part of late night floor sets or customer intimacy, this would not be a job for you.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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