Consider the Body Shop - Assistant Manager Bath & Body Works Employee Review

1.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

When you appreciate people, they appreciate you back!

Cons

When I started 6 years ago, BBW was amazing. It wasn't until this past year where everything about this company changed. Their care for the associates sucks, they work them so hard either in overnights or during the day to make their SPAH goals and there is absolutely no appreciation. The workplace environment is terrible. Nasty emails from higher ups demanding responses on why the team pretty much sucks drains the happiness and drive to continue to do better. Not a day passed there when my district manager actually thanked me or said nice things. The training is a joke, no training hours for any type of position, which leads to lack of education on the company, its values, brand, and selling portion. HR was the worst. Did absolutely nothing to accommodate an associate expressing their concerns due to the workplace. White barn stores are not run properly and the company has yet to understand the difference between side by side stores and just regular bbw stores. Not enough payroll to staff the stores. The management just pushes everyone they don't want out of the company for no apparent reason.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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