Overworked Brand Manager!! - Store Supervisor Bath & Body Works Employee Review

2.0
Dec 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Limited Brands offers great pay in comparison to other retailers of its caliber, and offers to good benefits only available to certain employees.

Cons

Limited Brands has high expectations but offers no means to be successful in those high expectations. As the brand manager at my store, my experience was that of an everyday work nightmare. Many nights are spent alone in the store until 3-4 am. There are often times when workers have 10-12 hour work days with little to no lunch break. I have seen the upper management belittle, torment, humiliate and bully the associates on a regular basis. I have also seen upper management force those associates with doctors notes for strep throat, and pneumonia to work and threaten them if they begged to go home. I have also been victim to harassment and bullying from the store manager, and the company tends to not listen to reports made to HR. Management tends to sit in the back most hours of the day and play on their phones, or take multiple smoke breaks and hour long lunches while failing to give the employees proper meal breaks.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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