Fun some days, stressful other days - Key Holder Bath & Body Works Employee Review

3.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The starting pay is awesome! They start everyone out at $12 an hour now and also starting to offer some benefits to part time employees. There are full benefits and bonuses for full time employees. You learn a lot about customer service and the products. The training is wonderful! It is easy to move up in the company.

Cons

It’s not guaranteed full time unless you’re a store manager, assistant manager, or store supervisor. Even the key holders and top sellers don’t get full time. It kind of sucks being a part of management and don’t receive the same treatment as the other three management members. Full time employees also get better discounts. Key holders and top sellers are also expected to have open availability so don’t take the position if you can’t afford to only work part time. I also get ridiculed for my management style, and I didn’t appreciate the company forcing me to change my management style. I would understand if I was a terrible manager, but I rarely had complaints for the way I coached my associates.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

See reviews by: Helpful|Rating|Date|All