Terrible management - Sales Support Bath & Body Works Employee Review

1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay was good for a retail job.

Cons

I worked there for 3 days before the manager told me she would call me for my next shift, I waited 2 weeks just for her to call me to tell me that my shift was cut for the night... a shift I was unaware that I ever scheduled for in the first place. During the call, she told me she would call me for my next available shift. She never did, despite telling me that they REALLY needed people for sales support. Eventually, I just got another job since I wasn't going to wait forever for her to call me back. I would probably go to a different store location to work since the one I was at had bad management.

Explore other reviews about Bath & Body Works

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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