Horrible Scheduling System—and I don’t mean the software... - Sales Associate Bath & Body Works Employee Review

1.0
Nov 11, 2018
Recommend
CEO approval
Business Outlook

Pros

My location was of a moderate size but was updated to include White Barn within a month of my hiring - They care for great customer service. - Great pay for work And that’s it...

Cons

Not enough hours—I was promised more hours when we moved to the larger store. Did not happened. In fact, I had much more of a consistent schedule in the older location than now. And their new favorite hobby? Not scheduling me AT ALL. And when I do get scheduled, management loves to ”give me the day off.” If you're not busy enough to justify having enough people on the floor, that fine. But, when I went on for my first shift in weeks I was flabbergasted that they had hired an army who were getting CONSISTENT HOURS. Now, I don't know if it is a man issue, an LGBT+ issue, or if it's plain old racism, but don't bother with this company. Now that I put in more thought it might be a man thing I was one out of two men working at that location, but the training was geared toward women...

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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