Serious changes need to occur in management outside of the store. - Sales Leader Bath & Body Works Employee Review

2.0
Aug 25, 2009
Recommend
CEO approval
Business Outlook

Pros

- I work with a great in-store team, from management to associates. - Bath and Body Works is a very fast-paced and energizing environment to be in. The store is continuously changing and improving upon itself. - Marketing and brand teams do a great job of mapping out the store and creating an environment that is visually pleasing to the customer, as well as making it easy for store teams to set up and stock.

Cons

- I feel that there is little room for growth and development in my store with management cut-backs and cancellation of store openings. - I feel that most hardwork goes unnoticed and is not appreciated. Our DM easily overlooks a neat and clean store because a WHITE wall or table has a scuff or black mark on it or a burnt out bulb was overlooked. - Reviews make it very difficult for employees to receive payraises that are based on merit and not on a cost of living increase. We were told by upper-level management (beyond the store) that it was "impossible" for associates to receive the highest rating on the review scale. While not everyone should be entitled to the highest raise within their position, I can name two sales associates, within my store, who deserved this raise, were intially going to be given it, and then their reviews were changed without them knowing it because of the "advice" of upper level management.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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