Great on the resume, hard on your life - Merchant Bath & Body Works Employee Review

2.0
Dec 4, 2009
Recommend
CEO approval
Business Outlook

Pros

1) Good cocktail party conversation (although everyone will complain about how YOU discontinued their favorite fragrance) 2) Casual dress 3) the chance to travel and visit stores across the country 4) a culture of continuous improvement

Cons

1) a culture of chaos - never picking one path and sticking to it for more than 3 months 2) lots of politics & favoritism 3) lack of decision making (who's in charge?)

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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