Don't waste your time with this company unless you are simply trying to get retail experience for a better job in retain - Sales Associate Bath & Body Works Employee Review

1.0
Mar 7, 2014
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working for this company.

Cons

Call in shifts (What an abusive tactic) I have seen employees have nothing but call-in shifts for an entire month and never get any hours out of it. The employee is expected to call in an hour before the shift starts to see if they are needed. It can take 10 minutes to get a manager on the phone, and then they will put you on hold while they look to see if they need you. (If an employer is requiring an employee to call in they should be ready to receive the call when it comes in and have pertinent information for the employee.) .If they do not need you for the shift you are not compensated for you time. if you fail to call in for these call in shifts it is considered a no call no show. Sometimes even for regular scheduled shifts they will call you an hour before the shift to say they are cutting your hours. Sometimes they will know first thing in the morning who they will not be using for their call in shifts that day, and yet they will not let the employee know so that they they can make other plans for the day. They pay minimum wage. So a bottle of lotion whose second ingredient is petroleum cost $4.00 more than an hour of human labor. It took nine months to make at Bath and Body Works what I have made in the last 3 months at my current job. Both jobs are part time sales associate positions, and at both of them I have had full availability. Number of hours on the schedule are similar,, but three quarters of the scheduled hours at Bath and Body Works were call in shifts that took up time I was not compensated for. The body lotions are full of petroleum and parabens,and the hands soaps have triciosan.in them. If you don't know about these ingredients I encourage you to do your homework. Employees have a lot of headaches from the fragrance oils that are burned in the stores, and they are sick a lot with respiratory issues which I think is related to the room oils as well. The turn over rate for sales associates, sales lead and co-managers is the highest I have ever seen anywhere.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

See reviews by: Helpful|Rating|Date|All