If You Love Their Product, A Great Place To Work For the Discount. Otherwise - PASS. - Sales Leader Bath & Body Works Employee Review

2.0
Mar 1, 2010
Recommend
CEO approval
Business Outlook

Pros

The company gives you a discount at Bath & Body Works, as well as at Victoria's Secret. They also try to give out gratis to all associates whenever a new product launches, as well as every season as a "Thank You." They also do MOS (Mark Out-of Stock, which means they discontinue certain products) twice a year, with the discontinued products going on sale to the associates at amazing prices - usually $1.00 an item. If you keep your eyes peeled, you can get some amazing deals on BBW product when you work here. Most of BBW's customers are friendly and excited about the product, which makes it easy to sell. The shifts tend to be short when you're an associate, which makes the time fly by. This also means that this job is generally easy to fit into your schedule if you have a lot of other commitments, or if you have a full-time job elsewhere. The hours are probably best suited for students or those who are just looking for a little extra income.

Cons

Because it is so easy to find great deals when you work here, if you're not careful you can spend a lot of money here (especially because management tends to pressure the associates to purchase pretty heavily and consistently if they need extra sales to make their goals). The company tries to focus on creating a very specific environment for their customers, which partly entails talking to the customers repeatedly and demoing products to them - to the point where you feel as though you are badgering the customer. Needless to say, this tends to frustrate many customers, who can become rude and standoffish. The pay is low to average, and there are very few full-time positions available; it is very hard to move up in this company. Benefits are not available until you are full-time (co-manager or higher). There are generally more call-in shifts scheduled than set shifts, which means you often will not know if you work that day until an hour before your shift. If the store you work at is not making its sales goal, it will often cut your shift with little to no notice. Conversely, if for some reason they need additional associates to work, they will call you and expect you to come in with hours notice - if you are unable to, they tend to hold it against you (in performance reviews, or more directly by cutting your hours in the future). The shifts also tend to only be 3-hours apiece, and on average each associate can expect to work between 3 and 9 hours per week. Also, although you will work so few hours, they expect you to have nearly-open availability. Management always strives to reach higher, which means constant and repetitious coaching. No matter how good of an associate you are, how many years you've worked there, or how good your numbers are, management will always tell you that you can do better. It easily becomes a demoralizing environment.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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