How does the company hold together? - Customer Sales Lead Bath & Body Works Employee Review

2.0
May 17, 2010
Recommend
CEO approval
Business Outlook

Pros

That is a tough one, I guess the Sales Associates are the only reason to work for this company, they are the only ones who actually care about the people they are working with.

Cons

Upper Management does not know what they are doing. They ship product to store they can not sell all the time. They ship product not needed to stores while products in high demand are never in stock and at the same time they expect you to keep every customer perfectly happy. If you are male, simply put, do not work there, the company on a whole is just plain sexist against straight male employees. Loyalty and job performance mean nothing to the company and they will let you go on a whim without even so much as a conversation.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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