Great first job for those who plan on working in the mall in the future - Sales Associate Bath & Body Works Employee Review

4.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Worked there as my first job at mall, it taught me a lot about the madness of customers during the busy holiday season and also how to approach customers without seeming too aggressive. The managers and co-workers were very helpful and made working there much more bearable.

Cons

Call-ins. Call in's were hard because you never knew if they actually knew if they needed you in or not so you couldn't make plans on that certain day but most of the time they didn't need you.

Explore other reviews about Bath & Body Works

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great boss, great culture, and always felt like I could speak my mind.

Cons

Working weekends and late nights for floor sets.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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