Loved company until 18 months ago - Co-Manager Bath & Body Works Employee Review

2.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, great customers! Dress code is nice, love the products and gratis is nice. Discount at Victoria's Secret is a good perk.

Cons

Everything was great until we got a new RM. He has no people skills and feels the need to pop into stores unannounced and criticize everything. His "action plan" for the district was to hire managers from outside the company! The company no longer values loyal employees. In the last 6 months we have lost all 3 upstate NY DM's who each had 15 plus years of service with the company and numerous awards. Our district has also lost 4 of our top volume store managers to other companies due to the poor treatment we have all received.They had each had between 6-18 years of service! They are hiring outside the company for stores rather than promoting from with in. The new managers have no clue what they have gotten themselves into but our new DM is treating them like are the best thing that has ever happened to the district! Holiday is going to be a nightmare! I am sure there will be many open management positions in January when stores miss there December sales plans. The company is not the same since Ken Montera the EVP left. You have to wonder if he saw the writing on the wall and got out before it all fell apart.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

1
See reviews by: Helpful|Rating|Date|All