buyer beware! - Sales Associate Bath & Body Works Employee Review

2.0
Jul 17, 2010
Recommend
CEO approval
Business Outlook

Pros

i have used bath and body works products since i was a kid, so naturally i was stoked to get a job here. i was already familiar with all the products right off the bat, so "training" was no problem. that's really the only good things i have to say about working here, is that i like the products!

Cons

first off, the hours were horrible. you would be "guaranteed" hours on the schedule and then you would have "call-ins" in which you really weren't even needed. i only worked there for about 3 weeks and just got completely fed up with it. occasionally i would get called a day before a "guaranteed" shift and be told i wasn't needed. other times i'd be called in on my day off to come and work for three hours. i have never worked in a place that was so obsessed with numbers either. you had bi-hourly goals to meet, and if it was ten till and you had twenty more dollars to make, you better hustle that woman looking at soaps on over to the cash register so that the goals would be met! from what i saw, this company doesn't care about its customers OR its employees. the employee restroom in the back of the store was essentially an extra stock room with a toilet. how sanitary is that?! and the actual stock room itself was a mess of flimsy particleboard shelves with overloaded boxes of unmarked god-knows-what that we'd have to continuously sift through and put on the shelf, only to re-box it up three days later when it was time for a floor change. i went from being a loyal customer to working here, only to never even want to shop here again.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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