Don't give up - Sales Leader Bath & Body Works Employee Review

4.0
Aug 4, 2010
Recommend
CEO approval
Business Outlook

Pros

There's always something new to learn. Holidays are full of fun and excitement. Great products to play with and show to customers. The team is friendly and family oriented. Coaching is continuous so you will learn so much and grow so fast as long as that is your desire.

Cons

Customers who no matter what you try to do to make their day will end up being mad at you because they believe it really is your fault that you don't have the products on hand. Children who comes running through the store knocking everything down and you have to pick up or clean up after them. Most time you will be upset to find used products all over the store because customers don't know the difference between products with the "Try Me" stickers and the one without. They use which ever bottle they happen to pick up then put it back on the shelf and buy the one in the back.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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