Not bad, but not great. - Sales Associate Bath & Body Works Employee Review

2.0
Nov 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Extra cash On a good day can be enjoyable. Most customers are very pleasant and fun to help.

Cons

There's really more bad than good here. Few hours,minimum wage , you're not appreciated, one person tells you to do something, then you're done and you're told it didn't matter since it was going to be removed from the wall anyway...that's the usual. Management pays attention to detail when it comes to things that don't matter so much, yet ignore or don't even realize some things that are way more visible and less attractive to customers than the things they are having us fix. It feels like you're doing a lot more work than what you are paid to do. It seems you are punished for being fast and efficient because they just give you more to do once your done with one task. It has also been made difficult for me to transfer to a place more convenient for me. A difference of 40 minutes of drive time with traffic and 15 minutes without. Positions are available, so I don't know what the hold up is. I am told that I am a great employee and good at sales, but the only compensation I get is being the greeter in zone 1 and standing around like a fool. I don't think I am above any of this, I would just like to feel that I am getting paid adequately for my time and especially for the energy that I put into sales versus other associates. It's hard to care when you don't feel it matters.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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