Need consistency among DM’s rules - Former Store Manager Bath & Body Works Employee Review

3.0
Dec 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits! I had a great team who was with me for years. I really listened to them and tried to work with their schedules. It was retail so I told them they had to have some weekend availability. But by being realistic, I was able to keep most of my stuff for years.

Cons

District managers should be consistent and follow the company’s policy and procedures when managing their district. The reason I stepped down from being a store manager was because of a new district manager. DM had rigid rules that wasn’t in our policy and procedures. When I questioned anything, DM just stated that it was non/negotiable. I had been a manger for nine years, a trainer for my district, very low turn over in my store, and won our national trip. My numbers consistently increased, but DM wouldn’t budge on certain scheduling requirements. I was very fair with my schedules, so i felt i was being micromanaged. I had little autonomy as i did before. I decided it wasn’t worth my sanity, so I stepped down.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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