Gets worst every year - Field Service Tech Baxter Employee Review

2.0
Jan 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are good but be willing to put your life on hold.

Cons

Worst HR dept ever: they work for the employer, not the employees. Working conditions keep going from mediocre to bad to worst. They keep trowing the same "quality" training documents at you every time a word changes but advancement is given to employees who disregard company policies as long as they bend over for the managers. Lots of unpaid overtime, they took away company vehicles so field techs are forced to supply their own vehicles to drive very long distances for a small monthly allowance. Middle management more worried about their yearly bonus than fixing the real problems. You're required to perform a technical support job, being on the phone with customers while doing your day to day job which can be from 7 to 12 hours but only paid for 7.5h. Agism: many employees over 50 in age have been dismissed in the past few years.

Explore other reviews about Baxter

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for!

Cons

Needs better management process for growth

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Flexibility: The ability to work remotely was a massive benefit, allowing for great autonomy, daily independence, and the ability to focus entirely on deliverables without distraction. Product Portfolio: Working here provides excellent exposure to complex matrix operations,

Cons

Workplace Culture: The internal team environment can be highly toxic, fragmented, and lacking in genuine support or positive morale. There is an over-rotation on pointing out negativity rather than fostering constructive or collaborative growth. Management Style: There is a noticeable disconnect in leadership, with heavy systemic pressure and a cultural noise that can be difficult to navigate if you are not isolated from the main hubs. The level of micromanagement is exceptionally high, which stifles individual autonomy. Furthermore, cross-border or cross-functional communication with team members in other countries is heavily restricted and actively frowned upon, creating unnecessary operational silos.

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