I had high hopes,, - Patient Care Technician Baystate Health Employee Review

good communication and teamwork as a whole

short staffed quiet frequently on the floor

Pay range is well even for starting out

Not much diversity at all, most employees are of European decent or MIXED. Wouldn't recommend this dept for people who aren't of euro or mixed race. Confidentiality goes out the window, CM's are not team players, Manager cannot lead a team effectively. Too much personal life talk within staff, makes it hard to focus on work when colleagues are busy gathering personal info about you.