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Beacon ABA Services

Engaged Employer

If it wasn't for the families I would have quit by now - Anonymous employee Beacon ABA Services Employee Review

1.0
Feb 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The families you work with are so amazing. You get to form great bonds and make a difference. Hearing a child say their first words or master something they used to struggle with is amazing.

Cons

Hardly any communication. Supervisors don't return calls, emails or texts. Scheduling is always a mess and usually leaves you with long gaps just to sit in your car. Not to mention extreme mileage on your car because you'll never get a case as close to home as they claim. Fee for service isn't that great especially with all the cancellations. There's no support. If there is an issue there is no support from higher up staff members. I've witnessed co workers just get ignored and never hear back until they just end up quitting. If you need help you have to hound your supervisor. They put you into the field really fast too it can get really overwhelming. I've witnessed many people training who just aren't ready to be on their own and supervisors won't listen. Lost a lot of great staff members due to not enough training before just throwing them out to be on their own. They offer lots of trainings but they just end up being the same trainings at all the quarterly meetings. Each BT and even each region does things so differently. There needs to be more fluidity in how basic things are done. It gets so confusing if you're an ABT. You have to remember to do it one way with this staff member and another with that staff member where you just want to do what's best for the child.

Explore other reviews about Beacon ABA Services

5.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Beacon took me in with no experience and taught me everything I know. I went through training from ABT to BT, CPR training through the company and even began the masters program to become a behavior analyst.

Cons

Employees don’t seem to last very long long

1
avatar
Beacon ABA Services Response
1y
Thank you for sharing your feedback with us. We’re happy to hear that our Onboarding and Training program prepared you for your career in behavioral therapy. We look forward to watching your skills continue to grow as you pursue your master’s degree.
3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Thorough training & some extremely helpful supervisors and coworkers!

Cons

Lots of cancellations from families which is out of Beacons control & some lack of communication about scheduling and cases at times.

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Beacon ABA Services Response
6d
Thank you for taking the time to share your experience and for highlighting our training program and supportive team at Beacon. We’re glad to hear that the guidance from your supervisors and coworkers has been meaningful for you. We also appreciate your feedback regarding scheduling and communication. We recognize how challenging it can be for our staff when schedules shift unexpectedly due to family cancellations. While cancellations can unfortunately be a common occurrence for ABA providers, we do work closely with families to reduce disruptions and reschedule appointments whenever possible. Your comments are particularly helpful as we’re continually working to improve communication. We welcome the opportunity to talk through any concerns you may have offline and find the best ways to support you moving forward. If you’d like to talk more, we encourage you to connect with your supervisor or reach out directly to Paulo Guilhardi, Executive Vice President of Operations, at pguilhardi@beaconservices.org. Thank you again for your thoughtful review and for the important work you do every day.
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