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Beacon ABA Services

Engaged Employer

Ughhh - Behavior Therapist Beacon ABA Services Employee Review

3.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

-working with kids -working with families -opportunities for advancement

Cons

-frequent cancellations -not paid for all working hours -management is overwhelmed and come across as ‘checked out’ (hard to reach, lack of communication, poor supervision, client programs sit untouched and without updated for months) -poor training

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Beacon ABA Services Response
2y
We are sorry to hear that your experience has not met your expectations. Cancellations are an unfortunate challenge that all ABA agencies experience, and Beacon works alongside families to minimize unexpected cancellations and reschedule when necessary. To ensure that our staff is being compensated appropriately, we’ve implemented changes to improve the pay scale and benefits for our staff and offer staff who participate in outside of session administrative work with an elevated direct service hourly rate. Beacon places an emphasis on staff support and training, and we are disappointed to read your comments regarding your experience. Extensive staff training is offered throughout every level of our organization, and we have a support system in place that is designed to ensure that our team members have assistance and guidance when needed. We appreciate your feedback as we aim to ensure a positive experience for all our staff members, and we encourage you to contact us at support@beaconservices.org to further discuss your comments.

Explore other reviews about Beacon ABA Services

5.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Beacon took me in with no experience and taught me everything I know. I went through training from ABT to BT, CPR training through the company and even began the masters program to become a behavior analyst.

Cons

Employees don’t seem to last very long long

1
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Beacon ABA Services Response
1y
Thank you for sharing your feedback with us. We’re happy to hear that our Onboarding and Training program prepared you for your career in behavioral therapy. We look forward to watching your skills continue to grow as you pursue your master’s degree.
3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Thorough training & some extremely helpful supervisors and coworkers!

Cons

Lots of cancellations from families which is out of Beacons control & some lack of communication about scheduling and cases at times.

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Beacon ABA Services Response
6d
Thank you for taking the time to share your experience and for highlighting our training program and supportive team at Beacon. We’re glad to hear that the guidance from your supervisors and coworkers has been meaningful for you. We also appreciate your feedback regarding scheduling and communication. We recognize how challenging it can be for our staff when schedules shift unexpectedly due to family cancellations. While cancellations can unfortunately be a common occurrence for ABA providers, we do work closely with families to reduce disruptions and reschedule appointments whenever possible. Your comments are particularly helpful as we’re continually working to improve communication. We welcome the opportunity to talk through any concerns you may have offline and find the best ways to support you moving forward. If you’d like to talk more, we encourage you to connect with your supervisor or reach out directly to Paulo Guilhardi, Executive Vice President of Operations, at pguilhardi@beaconservices.org. Thank you again for your thoughtful review and for the important work you do every day.
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