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Beacon ABA Services

Engaged Employer

Rewarding job, horrible pay - Behavior Therapist Beacon ABA Services Employee Review

3.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The clients and families are great to work for BCBA are good with helping you get hours

Cons

The main concern is pay and not the hourly rate ABT and BTs get but the fact you don’t get paid for cancellations, not even a non-billable rate. This reinforces some families to either show up an hour late or not be at the home at all or cancel constantly which leaves you with no time for makeup session. Families that do this don’t get reprimanded and our paychecks are the ones that suffer. BCBA are understanding but the higher ups of the company don’t care about you because they make their salary while we struggle to pay bills because of hours. If you go to the doctor and cancel last minute you still have to pay for the appointment why is it different for us as employees.turn over rate is high for this one reason they could simply fix

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Beacon ABA Services Response
2y
We are concerned to read your comments. We understand that reliability of income is an important consideration when evaluating employment options. Cancellations are an unfortunate challenge that all ABA agencies experience, and Beacon works alongside families to minimize unexpected cancellations and reschedule when necessary. We also have a cancellation policy in place to respond to family and staff needs for consistency in hours. We have a culture of continuous improvement and your detailed feedback matters to us. We invite you to contact us at support@beaconservices.org so we can talk with you directly about your concerns.

Explore other reviews about Beacon ABA Services

5.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Beacon took me in with no experience and taught me everything I know. I went through training from ABT to BT, CPR training through the company and even began the masters program to become a behavior analyst.

Cons

Employees don’t seem to last very long long

1
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Beacon ABA Services Response
1y
Thank you for sharing your feedback with us. We’re happy to hear that our Onboarding and Training program prepared you for your career in behavioral therapy. We look forward to watching your skills continue to grow as you pursue your master’s degree.
3.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Thorough training & some extremely helpful supervisors and coworkers!

Cons

Lots of cancellations from families which is out of Beacons control & some lack of communication about scheduling and cases at times.

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Beacon ABA Services Response
6d
Thank you for taking the time to share your experience and for highlighting our training program and supportive team at Beacon. We’re glad to hear that the guidance from your supervisors and coworkers has been meaningful for you. We also appreciate your feedback regarding scheduling and communication. We recognize how challenging it can be for our staff when schedules shift unexpectedly due to family cancellations. While cancellations can unfortunately be a common occurrence for ABA providers, we do work closely with families to reduce disruptions and reschedule appointments whenever possible. Your comments are particularly helpful as we’re continually working to improve communication. We welcome the opportunity to talk through any concerns you may have offline and find the best ways to support you moving forward. If you’d like to talk more, we encourage you to connect with your supervisor or reach out directly to Paulo Guilhardi, Executive Vice President of Operations, at pguilhardi@beaconservices.org. Thank you again for your thoughtful review and for the important work you do every day.
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