Pros
Steady work and pay. You are duped into thinking your pay is great but then you realize you are not paid nearly enough for all you do. Benefits are decent/average. You have input on clinical matters when collaborating with external supports and providers. Maintenance is very good.
Cons
I lasted 90 days. Everyday forced myself to work one more day, hoping it would get better until I couldn't stomach the games and abuse anymore. Coordinators and above make it hard to have time off. If you are sick you must find coverage or they harrass and blow your phone up. At all hours. Repeatedly. Group emails, chats at 11pm on a week night or 6am on a Sunday morning from salaried bosses are commonplace. If you complain you will be written up -called a “conversation note”. If you dont attend a mind numbing boring Teams mtg on your phone on your day off you are considered No Call No Show. As a manager they are totally top down. They get their moneys worth from Program managers. They operate homes below budget for big profit. Everyday is a new project with new deadlines. Did I mention everything is in Excel? You make schedules which they change anyway. The mantra is Trainings!!! 3 mandated a month if you dont do, you get a write up. Coordinators with less education micromanage and talk down to you but are quick to accuse you of not being professional when you advocate for yourself. Their superpower is gaslighting. The company is private, so no student loan forgiveness. Rampant favoritism. The resident I worked with was violent, hit people on the daily and they are always understaffed. Meaning you are usually alone with him. Try buckling him in a seatbelt alone every morning. Just toxic overall and they load you with tasks that in other companies are done by different departments- schedule, resident cash, trainings, med observations but think extra. Alot of work is what Coordinator should be doing but she has 10 himes do it ends up in your lap. It literally never ends. You get stuck on shift and get reamed when you beg for coverage to go home and sleep/eat/shower. Please run, dont walk from this culture of blame and stress.