2.0
Jun 13, 2024
Former employee, less than 1 year
Huntingdon, PA
Recommend
CEO approval
Business Outlook
Pros
A relaxed environment where coworkers are patient with you. If youre just getting into customer service, this is a good first job. Allows you to establish yourself with speaking to people if you are not as confident in your abilities.
Cons
New implementations are not explained thoroughly, so you can expect to be placed into new systems with no explanation. Management will scold you over rules that have not been explained before, and I have experienced being spoken down to like I am unintelligent because of newly implemented rules that were never explained to me. Schedule is inconsistent and will update numerous times during a single week period, making it incredibly difficult to plan anything.