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Behavioral Health Works

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Soon to be Former employee - Anonymous employee Behavioral Health Works Employee Review

2.0
Jan 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work with great families. Fast hire. Paid training.

Cons

I have worked her for over a month and so far it gets worse and worse each day. For my first assignment I was given a client whose needs exceeded my experience level. Then in order to render your time sheets you need certain code in order to get paid and my codes were not given to me. When I tried to contact someone to help either no on could help me because they did not have the authorization or they did not reply. This happened for 4 weeks in a row which messed up my check. Then this week the codes had expired. I went through the chain of commands and again no one helped or could not help. I will not be paid for an entire week because of this issue. I even contacted HR about this issue and have yet to receive a response.

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Behavioral Health Works Response
9y
Dear Glassdoor Reviewer, We are sorry to hear about your experience here at BHW. We understand that there can be miscommunication and we are aware of these issues and strive to improve them and appreciate your insight. For any future concerns regarding communication between departments and/or your superior, please do not hesitate to contact our improvements team at improvements@bhwcares.com. This team was specifically designed to assist staff in issues such as this. In regards to your first client, being an ABA therapist can be a challenging task and because of this we provide our staff with extensive training and support. If you feel that you have been matched with a client that you are not capable to work with, we urge you to speak to your superior regarding the match up. We want our clients to receive the best services possible and our staff to feel comfortable with their caseloads. We realize that there is always room for improvement so we greatly appreciate your feedback and will be taking your review into serious consideration.

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Pros

Flexible Hours Great Staff Benefits Mileage reimbursement

Cons

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3.0
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Pros

Working with the kids is incredibly rewarding, and seeing their progress makes the job meaningful. Supportive families and engaged supervisors or BCBAs can make for a great experience and provide valuable opportunities to learn.

Cons

Communication between BCBAs, supervisors, BTs, and families is often inconsistent. Much of the BCBA supervision is conducted through Telehealth, which can feel impersonal and leave BTs with little guidance. Long drives between clients, limited benefits, and inconsistent management support can also contribute to burnout.

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