Pros
Fellow technicians in the area are great to work with when possible. Little inner office gossip heard in the field.
Cons
The amount of paperwork is horrible. The program we use for paperwork is a joke. The amount of turnover in the US headquarters is laughable - I don't even know who the H.R. person is anymore! The mid/lower level management tries hard but can't get anything done to help those in the field and we are totally governed by the main part of the company in Europe. Myself and many others in this company have been told when we were hired on that we get paid for 40hrs a week or more regardless of how few hours we worked - this was a lie. We were told we would be able to work as much overtime as needed - this was also a lie as they are cutting back overtime now. I was also told when I hired on that I would only be working installs for a couple weeks before working with a mentor - this is also a lie - now we are expected to do installs all the time as well as service calls and PM's and my back can't handle pushing around those big Sterilizers. This job has completely killed my social life and is wreaking havoc on my family life. They (including the CEO) keep telling us that things will get better, but they haven't. I'm tired of having that carrot being dangled in front of me. Tired of being lied to....