Sales Team Manager - Former Sales Team Manager Belk Employee Review

1.0
Apr 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Employee discount; generous vacation time;

Cons

Absolutely no work-life balance. I came in on all my scheduled days off from Oct - mid January to try and recover the store and be there for my team. Only day off was Christmas Day. Belk expects the sales team (cashier) to make all their metrics (which means making all their goals in sales, save the sale, credit, emails, pre-sales) PLUS take care of the fitting rooms and recover the floor. And take care of the customer on the floor since we do not have floor associates or department supervisors. Not possible. They have cut the payroll hours back so far, we have lines at the registers. There is no time for anything else. The OTM - and the previous OTM - came/comes in at 5 in the morning and goes home at 7 -8. Only days off is /was when the stress made/makes them too sick to work. Antiquated equipment makes their job harder than it has to be. Always moving departments around which means never catching up with the workload.

Explore other reviews about Belk

5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment and very friendly

Cons

There is nothing negative about the place

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I love the job and the work I do. Regional and corporate leadership are amazing.

Cons

Dated business practices. Less than bare minimum staffing causes so much unnecessary strain on employees. Hard working employees have to do the work of multiple employees because the staffing is not sufficient. Very difficult to have a work life balance when you're constantly in burnout with high levels of stress.

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