Only recommend if you have no other options - Driver Helper Ben E. Keith Employee Review

1.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Ok pay, but definitely underpaid at this position

Cons

Everything. If I could share pictures, I would have hundreds of the amount of crap you go through. Unsafe equipment, terrible loading, terrible schedules, and that’s only a few things. I’ll list my main cons: 1) You have very little notice of your schedule. You literally only get your schedule (most of the time) 1-2 hours before you’d have to go to bed. Schedules are only shown to us at 5pm or later, for the next day. Extremely hard to set up appointments or other things because of this. 2) Horrendous working conditions. You will constantly be at risk of injury with this job. Most equipment is extremely dated and falling apart. Straps for pallets are rare, ramps have little to no grip because they are decades old, and trucks look like they’ve been in use since the 50’s. Maintenance is terrible for the trucks, if something breaks, it isn’t likely to EVER be fixed, and it’s only your problem if it is broken. 3) You have to work 2-3x harder because of the absolutely horrible warehouse workers. They are the laziest people I’ve ever seen, and get awards for constantly messing our trucks up. Pallets put in backwards, in wrong positions, or just stacked entirely badly, is extremely common. You will never have a good day at this job. I’ve been here for almost 2 years and have yet to have an actually well loaded truck. 4) Corporate does not care about working conditions. They are so money hungry that they are willing to screw us over just to achieve it. Sales reps are constantly bothering us about what time we will be to a stop, and some go as far as promising times to customers, just for us to show up hours later than promised because of the previously mentioned issues. Corporate’s priorities are blatantly obvious, they don’t care about us. I just would not work here, period. This job is very physically demanding, with high risk of injury. Pay is not worth the work you have to do. Higher ups don’t care, and are very out of touch with lower end workers. Sales reps make the job much harder with the empty promises and messing up routes. There are many more cons I could list, but some of them are smaller and more intricate ones I’ve noticed over the time I’ve worked here.

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Ben E. Keith Response
3y
Thank you for your feedback. This is not the experience we want our employees to have and would love to talk to you more about these issues. Please reach out to ContactHR@benekeith.com if you would like to discuss this further.

Explore other reviews about Ben E. Keith

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

great job and good work life balance

Cons

no cons everything has been great

1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

There was always food. They catered food in constantly from their customers for different events. Fridays they would have free doughnuts in office. They had great coffee machines, and always gave away free beer. Nice offices downtown and most of the employees are really nice people.

Cons

There was a lack of leadership in the part of the downtown Fort Worth offices in the tech area. A lot of changes and no one seemed to know what they were doing. The leadership at the downtown office did not know much about the technology and was trying to implement a new application that nearly wiped out the entire Fort Worth branch because they chose to pay a third world company millions of dollars to develop something that the employees that they had in office could have completed with half the hassle and most likely half the price. But the leadership team does not know enough about the technology they are trying to implement to know what they have in front of them. I saw many good programmers leave or get forced out by the use of performance plans with unrealistic expectations. We had a guy that could write code in 5 different languages. he learned PHP just for this job, then when upper management decided they were going to use the third world company to write the code for their sales application, they put him on an employee performance plan and kept changing the goals to get off of the plan, which eventually led to his termination. They are also falling behind technologically, still using COBOL and JCL when they should have upgraded systems years ago. All of the programmers are older and have either been there forever or are contractors because they can not keep new employees. As a programmer I would suggest looking elsewhere unless you like COBOL. Then this place may be right for you.

3
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